Pure-ftp accounts and users passwords are stored in an encrypted database. It may be corrupted due to incorrect cPanel updates or inaccurate FTP server changes. Database corruption may cause even bigger problems, than login authentication errors. The fastest way to solve this problem is switching from pure-ftp to pro-ftp and back — this recovers the database with passwords. If you are using relevant credentials, and still get error — try to reset the password.
Our support team is helping server owners with different errors every day. How-to Security Suggestions. FileZilla error? FTP database corruption Pure-ftp accounts and users passwords are stored in an encrypted database. Previous Article Next Article.
Engineer, Inventor and just a good guy. The Author. Popular Tags. This goes out for every user and not just any particular user account. The login authentication failed issue can be related to Filezilla. This implies that there may have been some alterations done mistakenly in the encryption settings. Maybe some unusual encryption settings may have been activated. However, keep in mind this procedure is not advisable in terms of security.
But it still works in accessing the FTP server. But for any other additional user account, the format needs to be like this. Then the problem should not occur again. The domain Name server is an important aspect while trying to generate an FTP connection.
For that, make sure that the DNS information is correct and no changes have been made to it. One way to check if the DNS is correct or not is by ensuring the hostname is the point to the nameserver. If the servers have been changed, or if there has been any internal issue with the database then the password for all the user accounts will be corrupted.
Having a database issue is much bigger than any other issue. But there is a way to retrieve a password if it has been corrupted. Doing this would result in password recovery from the database. So, apply each one and check which fix works out for you! When logging in anonymously via FTP, usernames must be formatted as [email protected] , where example.
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“ Login authentication failed” is a common error reported by users in cPanel Pure-ftpd servers. This error occurs when the FTP server is. The first thing you need to do is make sure you are using relevant and correct username and password when accessing the server. If one of those are incorrect –. Feb 20, - “ Login authentication failed” is a common error reported by users in cPanel Pure-ftpd servers. This error occurs when the FTP server is.